Within a reseller survey, TechConsult investigates secondary distribution channels, depending on the clients’ demands. Usually the different types of channels will be investigated according to the following aspects.

Seller Market

Quantitative business data of the respective resellers, like their turnover and commission situation, will be collected and investigated. Results will be presented per business unit (e.g., hardware, software, services), usually as relations to the previous month and/or previous year's month.

It is thus possible to promptly reflect the business development of ICT resellers.

 

Product Market

With the focus of investigations s on products, current best-sellers and so-called "cash cows", i.e. those products which generate the most profit for vendors, will be identified in the fields of hardware, software, and communications.

Manufacturer Image

 

ICT manufacturers and distributors will be evaluated from the reseller perspective with regard to product quality (stability, technical features, operability, reliability, etc.) and service quality (support, hotline, marketing support, delivery times, support intervals, fairness, ...). The reseller's demands will be contrasted with their perceived fulfillment.

Individual Subjects

Individual, topical subjects may be investigated additionally.

For more information, please feel free to contact us.